International Journal of Human-Computer Studies
Special issue on Measuring the Impact of Personalization and
Recommendation on User Behaviour
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Call for papers
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Introduction and topics
In recent years, several methods for personalizing information
offerings have been developed to combat the information overload caused
by the vast range and continued growth of content available on the
World Wide Web. Examples include adaptive hypertext, which adapts the
user interface to the users’ interests and needs (e.g., in mobile
portals), and recommender systems that try to predict what items, e.g.,
news, movies or travels, would be relevant for the user. Recommender
systems use various AI and IR techniques to build their predictions and
typically interact with the user. Many of these techniques and systems
have made their way from research into commercial applications and are
now widely used in major eCommerce portals. At the same time, new
techniques are being proposed, for improving the prediction accuracy or
offering new ways for users to participate, as in social networks in
Web 2.0 platforms. Choosing the right evaluation method for personalized web
applications, identifying the influential success factors behind
different techniques or interpreting results coming from online
experiments remain largely open research issues. Recommender systems
traditionally have been evaluated with off-line experiments trying to
estimate the recommendation prediction error, using an existing dataset
of recommendations. In fact, many researchers have criticised the
limitations of such methods, to the point that some have argued that
the true accuracy of a recommender system could be never directly
measured. But the widespread use of recommender systems makes it
crucial to develop methods to realistically and accurately assess their
true performances and effect on the users. For these reasons, this special issue seeks to foster
scientific work on understanding how personalization and recommendation
impact user expectations, beliefs and behaviour during and after the
interaction. Additionally, it aims to provide a timely review of
research on this topic. The special issue is concerned not only with
the effects on individual users but also with the marketing and social
aspects of personalized content and personalized product offerings
towards online customers. Thus, we are calling for contributions
addressing general as well as more specific research questions: What
are the shortcomings of most of current evaluation studies and methods?
Do personalization applications in different domains pursue different
goals? Which assessment criteria and evaluation methodologies can be
applied? How do specific aspects of recommendation systems such as
online conversations, preference elicitation strategies or explanations
impact online users? Can personalized online interactions persuade
users to buy a product or service? What quantitative benefits do
businesses obtain by personalizing their online presences?
Two kinds of submissions are encouraged:
- Theoretical papers dealing with descriptive or explanatory models of how online personalization and recommendation impact users
- Empirical papers reporting and analyzing the impact of applications and field studies
Possible topics include, but are not limited to:
- Methodologies for recommender system evaluation
- Fundamental analysis of personalized user interaction
- Psychological factors of personalization and recommendation
- Social aspects of personalization and recommendation
- Marketing theories of personalized interactions and product offerings to customers
- Personalization and recommendation from a commercial perspective
- Essential aspects and principles of impact evaluation and quantification
- Perspectives on personalization and recommendation in ubiquitous environments
- Lessons from applications and case studies
Any questions and one page abstracts should be directed to impact_ijhcs@ifit.uni-klu.ac.at.
Manuscripts should not exceed 8000 words and papers should be submitted
according to the IJHCS Guide for authors and will be refereed in the
standard way. Articles must be based on original research, although
extended versions of conference papers may be acceptable if they
contain at least 50% new material. All manuscripts should be submitted
online. The IJHCS Guide for authors and online submission is available
at http://ees.elsevier.com/ijhcs.
To submit to the special issue, please select Article Type “SI: Impact
Personalization” and clearly state in the “Enter Comments” section that
the paper is intended for the “Special Issue on Measuring the Impact of
Personalization and Recommendation on User Behaviour”.
If you are a first time user of the journal’s online submission tool,
you will have to register yourself as an author on the system. If you
have any problems with the system contact Fred Kop, Journal Manager, at
ijhcs@elsevier.com.
Abstract submission: 30 Sep. 2008 has passed (to impact_ijhcs@ifit.uni-klu.ac.at, mandatory)
Notification on abstracts: 15 Oct. 2008
Submissions due to review: 30 Dec. 2008 (at http://ees.elsevier.com/ijhcs)
Notification of 1st review: 30 Apr. 2009
Revised versions due: 15 July 2009
Final notification: 15 Oct. 2009
Final revisions due: 15 Nov. 2009
Target publication date: March/April 2010
Markus Zanker, University Klagenfurt, Austria
Francesco Ricci, Free University of Bolzano/Bozen, Italy
Loren Terveen, University of Minnesota, USA
Dietmar Jannach Dortmund University of Technology, Germany
Contact and inquiries
Mail to editors
Journal homepage
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