Publications
Books
  1. Jannach, D., Zanker, M., Felfernig, A., Friedrich, G.: Recommender Systems An Introduction, Cambridge University Press, 2010 (CUP), Supporting Website
Papers in journals
(If you are interested in a paper that is not yet available online click here).
  1. Jannach, D., Zanker, M.: Modeling and solving distributed configuration problems: A CSP-based approach, IEEE Transactions for Knowledge and Data Engineering, http://doi.ieeecomputersociety.org/10.1109/TKDE.2011.236.
  2. Friedrich, G., Zanker, M.: A Taxonomy for Generating Explanations in Recommender Systems, AI Magazine, Vol 32(3), 2011, pp. 90-98. (online) (preprint)
  3. Zanker, M., Jessenitschnig, M., Schmid, W.: Preference reasoning with soft constraints in constraint-based recommender systems, Constraints, Springer, Vol 15(4),2010 , pp. 574-595, DOI 10.1007/s10601-010-9098-8. (preprint)
  4. Höpken, W., Fuchs, M., Zanker, M., Beer, T.: Context-based Adaptation of Mobile Applications in Tourism, Information Technology & Tourism, Vol 12(2), 2010, pp. 175-195, DOI 10.3727/109830510X12887971002783. (pdf)
  5. Peischl, B., Zanker, M., Nica, M., Schmid, W.: Constraint-Based Recommendation for Software Project Effort Estimation, Journal of Emerging Technologies in Web Intelligence (JETWI, ISSN 1798-0461), Academy Publisher, Vol 2(4), pp. 282-290, DOI 10.4304/jetwi.2.4.282-290, (pdf).
  6. Zanker, M., Ricci, F., Jannach, D., Terveen, L.: Editorial - Measuring the impact of personalization and recommendation on user behaviour, International Journal of Human-Computer Studies, Elsevier, Vol. 68(8), 2010, pp. 469-471, DOI 10.1016/j.ijhcs.2010.04.002.
  7. Zanker, M., Aschinger, M., Jessenitschnig, M.: Constraint-based personalized configuring of product and service bundles, International Journal on Mass Customization, Vol 3(4), 2010, pp. 407-425, DOI 10.1504/IJMASSC.2010.037653.(pdf)
  8. Zanker, M., Jessenitschnig, M., Fuchs, M.: Automated Semantic Annotations of Tourism Resources Based on Geospatial Data, Information Technology & Tourism, Vol 11(4), 2009, pp. 341-354, DOI 10.3727/109830510X12670455864401.
  9. Jannach, D., Zanker, M., Fuchs, M.: Constraint-based recommendation in tourism: A multi-perspective case study, Information Technology & Tourism, Vol 11(2), 2009, pp. 139-156, DOI 10.3727/109830509789994784. (pdf)
  10. Zanker, M., Jessenitschnig, M.: Case-studies on exploiting explicit customer requirements in recommender systems, User Modeling and User-Adapted Interaction, A. Tuzhilin and B. Mobasher (Eds.): Special issue on Data Mining for Personalization, Springer, Vol 19(1-2), 2009, pp.133-166. DOI 10.1007/s11257-008-9048-y (pdf)
  11. Jannach, D., Zanker, M.: Recommender Systems in the Web 2.0 Sphere, IEEE Intelligent Informatics Bulletin, Vol. 10(1), 2009, ISSN Number: 1727-5997 (printed), pp. 4-5 (pdf).
  12. Zanker, M., Tiihonen, J.: Configuration and Recommender Systems: Two Converging Research Fields - Conference Report from the ECAI 2008 Workshops on Configuration and Recommender Systems, IEEE Intelligent Informatics Bulletin, Vol. 9(1), 2008, ISSN Number: 1727-5997 (printed), pp. 3-4 (pdf).
  13. Jannach, D., Zanker, M., Konstan, J.: Guest editors' introduction: Special Issue on Recommender Systems, AI Communications, IOS Press, Vol. 21(2-3), 2008, pp. 95-96, DOI 10.3233/AIC-2008-0429.
  14. Zanker, M., Jessenitschnig, M., Jannach, D., Gordea, S.: Comparing recommendation strategies in a commercial context, IEEE Intelligent Systems, Special issue on Recommender Systems, Vol. 22(3), 2007, pp. 69-73, DOI 10.1109/MIS.2007.49. (pdf)
  15. Felfernig, A., Friedrich, G., Jannach, D., Zanker, M.: An Integrated Environment for the Development of Knowledge-Based Recommender Applications, Intl. Journal of Electronic Commerce, Special issue on Recommender Systems, 11(2), Winter 2006-7, pp. 11-34, DOI 10.2753/JEC1086-4415110201. (pdf)
  16. Felfernig, A. Gordea, S. Jannach, D. Teppan, E. Zanker, M.: A short survey of Recommendation Technologies in Travel and Tourism. In: Oegai Journal vol. 25, no. 7, Oesterreichische Gesellschaft fuer Artificial Intelligence, 2006 (invited).
  17. Höpken W., Fuchs M., Zanker M.: etPlanner: A Hybrid Recommender System for Mobile Travel Planning. In: Oegai Journal vol. 24, no. 4, Oesterreichische Gesellschaft fuer Artificial Intelligence, 2005, pp. 26-31 (invited).
  18. Ardissono L., Felfernig A., Friedrich G., Goy A., Jannach D., Petrone G., Schäfer R., Zanker M.: A Framework for the Development of Personalized, Distributed Web-Based Configuration Systems. In: AI Magazine, 24 (3), pp. 2003, 93-110. online (pdf)
  19. Felfernig A., Friedrich G., Jannach D., Stumptner M., Zanker M.: Configuration Knowledge Representations for Semantic Web Applications. In: Artificial Intelligence in Engineering, Design, Analysis and Manufacturing (AI EDAM), Special Issue on Configuration, 17 (2), 2003, pp. 31-50, DOI 10.1017/S0890060403171041 . (pdf)
  20. Felfernig A., Friedrich G., Jannach D., Russ C., Zanker M.: Multi-site product configuration of telecommunication switches, In: Computing - An International Scientific Journal, 1 (2), 2002. (pdf)
  21. Felfernig A., Friedrich G., Jannach D., Stumptner M., Zanker M.: Iterative Focusing for Finding Faults in Large Configurator Knowledge Bases. In: OEGAI Journal, 3/2002, pp. 13-22. (pdf)
Papers in German magazines and journals
  1. Felfernig A., Friedrich G., Jannach D., Russ C., Zanker M., Effektive Vertriebsunterstützung durch Wissensbasierte Beratungssysteme, Elektrotechnik und Informationstechnik - e&i, Springer, Wien New York, 2005.
  2. Wimmer A., Felfernig A., Jannach D., Mehlau J., Russ C., Zanker M.: Produktmodellierung und Produktkonfiguration im Financial Planning. In: Banking and Information Technology (BIT), 4(1), 2003, S. 43-52.
  3. Felfernig A., Friedrich G., Jannach D., Zanker M.: Wissensbasierte Technologien für die virtuelle Beratung von Fondsprodukten. In: BIT - Banking and Information Technology, Band 3(3), 2002, S. 46-52.
Book chapters
  1. Felfernig, A., Friedrich, G., Jannach, D., Zanker M.: Developing Constraint-based Recommenders, In: F. Ricci et al. (Ed.): Recommender Systems Handbook, Springer, 2010, pp. 187-215.
  2. Jannach, D., Zanker, M., Jessenitschnig M.: Developing Knowledge-Based Travel Advisor Systems: A Case Study, In: N. Sharda (Ed.): Tourism Informatics: Visual Travel Recommender Systems, Social Communities and User Interface Design, IGI Global, 2009, pp. 38-53. (link)
  3. Jannach, D., Felfernig, A., Kreutler, G., Zanker, M., Friedrich G.: Research Issues in knowledge-based Configuration, In: T. Blecker, G. Friedrich (Eds.): Mass Customization Information Systems in Business, Idea Group Inc., April 2007, pp. 221-236. (pdf)
  4. Zanker M., Cech J., Russ C.: Geizhals.at: vom Preisvergleich zur E-Commerce Serviceplattform. In: Salmen S.M., Gröschel M. (Hrsg.): Handbuch Electronic Customer Care Heidelberg: Physica-Verlag Heidelberg 2004, S. 295-306.
  5. Felfernig A., Jannach D., Russ C., Zanker M.: Wissensbasierte Technologien für die virtuelle Beratung von Fondsprodukten. In: D. Bartmann (Eds.): Bankinformatik 2004 Wiesbaden: Gabler Verlag/GWV Fachverlage GmbH September 2003, S. 43-49.
  6. Wimmer A., Felfernig A., Jannach D., Mehlau J., Russ C., Zanker M.: Produktmodellierung und Produktkonfiguration im Financial Planning. In: D. Bartmann (Eds.): Bankinformatik 2004 Wiesbaden: Gabler Verlag/GWV Fachverlage GmbH September 2004, S. 379-388.
  7. Felfernig A., Friedrich G., Jannach D., Stumptner M., Zanker M.: Transforming UML domain descriptions into Configuration Knowledge Bases for the Semantic Web. In: B. Omelayenko, M. Klein (Eds.): Knowledge Transformation for the Semantic Web. Amsterdam: IOS Press, 2003 (Frontiers in Artifical Intelligence and applications, Vol. 95), pp. 154-168.
  8. Felfernig A., Friedrich G., Jannach D., Zanker M.: Rapid Knowledge Base Development for Product Configuration Systems using the Unified Modeling Language. In: K. Itoh, S. Kumagai, T. Hirota (Eds.): Domain Oriented Systems Development: Perspectives and Practices. London, New York: Taylor & Francis 2003 (Advanced Information Technology.), pp. 119-138.
  9. Ardissono L., Felfernig A., Friedrich G., Goy A., Jannach D., Schaefer R., Zanker M.: Web-based Commerce of Complex Products and Services with Multiple Suppliers. In: J. Gasos, K.-D. Thoben (Eds.): "E-Business Applications" - Technologies for Tomorrow's Solutions. Berlin: Springer 2002 (Advanced Information Processing).
  10. Schäfer R., Schütz W., Ceugniet W., Mitchener J., Ardissono L., Goy A., Zanker M., Jannach D., Felfernig A., Simeoni R., Gavazzi R.: Personalised customer interaction for the configuration of products and services in a supply chain, In: B. Stanford-Smith and E. Chiozza (Eds.), "E-work and E-commerce. Novel solutions and practices for a global networked economy", IOS Press 2001, pp. 298-304.
Editorship
  1. Proceedings of the Workshop on Configuration Systems at IJCAI'11, Barcelona, Spain, 2011 (together with Kostya Shchekotykhin and Dietmar Jannach).
  2. Proceedings of the fourth ACM conference on Recommender systems, ACM, Barcelona, Spain, 2010 (together with Xavier Amatriain, Marc Torrens and Paul Resnick).
  3. IJHCS, Special issue on Measuring the impact of personalization and recommendation on user behaviour, Elsevier, Vol. 68(8), 2010 (together with Francesco Ricci, Dietmar Jannach and Loren Terveen).
  4. AI Communications, Special issue on Recommender Systems, IOS Press, Vol. 21(2-3), 2008 (together with Dietmar Jannach and Joseph Konstan).
  5. Proceedings of the Workshop on Recommender Systems at ECAI'08, Patras, Greece, 2008 (together with Robin Burke and Alexander Felfernig), ISBN 978-960-6843-06-8.(pdf)
  6. Proceedings of the Workshop on Configuration Systems at ECAI'08, Patras, Greece, 2008 (together with Juha Tihonen, Tomi Mannistö and Alexander Felfernig), ISBN 978-960-6843-01-3. (pdf)
  7. Proceedings of the Workshop on Recommender Systems at ECAI'06, Riva del Garda, Italy, 2006 (together with Alexander Felfernig). (pdf)
  8. Journal of the Austrian Society for Artificial Intelligence (ÖGAI), Special issue on Recommender Systems, 2006 (together with Dietmar Jannach).
  9. Proceedings of the Workshop on CSP Techniques with Immediate Application at the 10th International Conference on Principles and Practice of Constraint Programming, Toronto, Canada, 2004 (together with Roman Bartak, Ulrich Junker, and Marius-Calin Silaghi). (pdf)
  10. Proceedings of the Workshop on Immediate Applications of Constraint Programming at the 9th International Conference on Principles and Practice of Constraint Programming, Kinsale, Ireland, 2003 (together with Marius-Calin Silaghi). (pdf)
Papers on international conferences, workshops and symposia
  1. Zanker, M., Jessenitschnig, M., Stromberger, M.: Harnessing Geo-Tagged Resources for Web Personalization. 27th ACM Symposium on Applied Computing 2012, ACM, Riva del Garda, Italy, 2012.
  2. Graebner, D., Zanker, M., Fliedl, G., Fuchs, M.: Classification of Customer Reviews based on Sentiment Analysis. 19th Conference on Information and Communication Technologies in Tourism (ENTER), Springer, Helsingborg, Sweden, 2012. (preprint)
  3. Faullant, R., Krajger, I., Zanker, M.: Identification of innovative users for new service development in tourism. 19th Conference on Information and Communication Technologies in Tourism (ENTER), Springer, Helsingborg, Sweden, 2012. (preprint)
  4. Pitman, A., Zanker, M.: An Empirical Study of Extracting Multidimensional Sequential Rules for Personalization and Recommendation in Online Commerce. Proceedings 10th International Conference on Wirtschaftsinformatik, Zürich, Switzerland, 2011. (pdf) (online)
  5. Zanker, M., Höpken, W., Fuchs, M.: Exploiting feedback from users of innsbruck.mobile for personalisation. Information and Communication Technologies in Tourism 2011, Proceedings of the ENTER Conference 2011, Springer, Innsbruck, Austria, 2011, pp. 63-74.
  6. Zanker, M., Ninaus, D.: Knowledgable Explanations for Recommender Systems. Proceedings of the IEEE/WIC/ACM International Conference on Web Intelligence and Intelligent Agent Technology (WI/IAT), IEEE, 2010, pp. 657-660, DOI 10.1109/WI-IAT.2010.131.
  7. Pitman, A., Zanker M.: Insights from Applying Sequential Pattern Mining to E-Commerce Click Stream Data. Proceedings of the 10th IEEE International Conference on Data Mining (ICDM) Workshops, IEEE, 2010, pp. 967-975, DOI: 10.1109/ICDMW.2010.31.
  8. Pitman, A., Zanker M., Fuchs M., Lexhagen M.: Web Usage Mining in Tourism - A Query Term Analysis and Clustering Approach. In: U. Gretzel at al. (Eds.): Information and Communication Technologies in Tourism 2010, Proceedings of the ENTER Conference 2010, Springer, 2010, pp. 393-403. (pdf)
  9. Zanker M., Jessenitschnig M.: Collaborative feature-combination recommender exploiting explicit and implicit user feedback. 11th IEEE Conference on Commerce and Enterprise Computing (CEC), Vienna, Austria, 2009, pp. 49-56. (pdf)
  10. Jessenitschnig M., Zanker M.: A generic user modeling component for hybrid recommendation strategies. 11th IEEE Conference on Commerce and Enterprise Computing (CEC), Vienna, Austria, 2009, pp. 337-344.
  11. Jessenitschnig M., Zanker M.: ISeller: A Flexible Personalization Infrastructure for e-Commerce Applications. 10th International Conference on Electronic Commerce and Web Technologies (EC-Web), Linz, Austria, 2009.
  12. Zanker M., Fuchs M., Seebacher A., Jessenitschnig M., Stromberger M.: An Automated Approach for Deriving Semantic Annotations of Tourism Products based on Geospatial Information. In: W. Höpken et al. (Hrsg.): Information and Communication Technologies in Tourism, Proceedings ENTER 2009, Springer, 2009, pp. 211-221. (pdf)
  13. Peischl B., Nica M., Zanker M., Schmid W.: Recommending effort estimation methods for software project management. Proceedings of the IEEE/WIC/ACM International Conference on Web Intelligence and Intelligent Agent Technology, Vol. 3 (WPRRS Workshop), Milano, Italy, 2009, pp. 77-80. (pdf)
  14. Zanker M., Bricman M., Jessenitschnig M.: Cost-Efficient Development of Virtual Sales Assistants. Proceedings of the 2nd International Symposium on Intelligent Interactive Multimedia Systems and Services (KES IIMSS), Mogliano Veneto, Italy, 2009, pp. 1-11.
  15. Zanker M.: A Collaborative Constraint-Based Meta-Level Recommender. In: Proceedings of the Second ACM International Conference on Recommender Systems (ACM RecSys), Lausanne, Switzerland, 2008, pp. 139-146.
  16. Doshi P., Matsui T., Silaghi M., Yokoo M., Zanker M.: Distributed Private Constraint Optimization. In: Proceedings of the 2008 IEEE/WIC/ACM International Conference on Intelligent Agent Technology (IAT), Sydney, Australia, 2008, pp. 277-281. (ieee dl)
  17. Zanker M.: Towards Virtual Sales Assistants - State-of-the-Art and Research Challenges. In: R. Kaschek et al. (Hrsg.): Proceedings United Information Systems Conference (UNISCON), Springer, 2008, p. 379 (invited talk)
  18. Zanker M., Fuchs M., Höpken W., Tuta M., Müller N.: Evaluating Recommender Systems in Tourism - A Case Study from Austria. In: P. O'Connor et al. (Hrsg.): Information and Communication Technologies in Tourism, Proceedings ENTER 2008, Springer, 2008, pp. 24-34.(pdf)
  19. Zanker M., Jannach D., Silaghi M., Friedrich G.: A Distributed Generative CSP Framework for Multi-Site Product Configuration. In: 12th International Workshop on Cooperative Information Agents (CIA). Prague, Czech Republic, 2008, Springer LNAI 5180, pp. 127-142. (pdf) (received best paper award)
  20. Zanker M., Aschinger M., Jessenitschnig M.: Constraint-based personalized bundling of products and services. In: Workshop on Configuration at ECAI 2008. Patras, Greece, 2008, pp. 23-28.
  21. Silaghi M.C., Doshi P., Matsui T., Yokoo M., Zanker M.: Optimization in Private Stable Matching with Cost of Privacy Loss. In: N. Jennings et al. (Hrsg.): First International Workshop on Optimisation in Multi-Agent Systems (OptMas) at AAMAS 2008. Estoril, Portugal: 2008, 8 pages.
  22. Zanker M., Stromberger M., Umschaden. M.: Personalisierungsmechanismen für geographische Informationssysteme im Tourismus - Stand der Technik und Ausblick auf das MAPREC Projekt. Konferenz Georeferenzierung im Tourismus, Kitzbühel, Österreich: 2008, pp. 87-112.
  23. Zanker M., Aschinger M., Jessenitschnig M.: Development of a Collaborative and Constraint-Based Web Configuration System for Personalized Bundling of Products and Services. In: B. Benatallah et al. (Hrsg.): 8th International Conference on Web Information Systems Engineering, Nancy, France., 2007 (LNCS, 4831), pp. 273-284.(pdf)
  24. Gordea S., Zanker M.: Time Filtering for Better Recommendations with Small and Sparse Rating Matrices. In: B. Benatallah et al. (Hrsg.): 8th International Conference on Web Information Systems Engineering, Nancy, France., 2007 (LNCS, 4831), pp. 273-284.(pdf)
  25. Zanker, M., Jessenitschnig, M.: ISeller - A Generic and Hybrid Recommendation System for Interactive Selling Scenarios, In: 15th European Conference on Information Systems, St. Gallen, 2007, pp. 70-80. (pdf)
  26. Jannach, D., Zanker, M., Jessenitschnig, M., Seidler, O.: Developing a conversational travel advisor with ADVISOR SUITE, In Frew, A.J. (Ed.) Information and Communication Technologies in Tourism, Proceedings ENTER 2007, Springer, 2007, pp. 43-52. (pdf)
  27. Gordea S., Zanker M.: A Comparative Evaluation of Lightweight Solutions for Proactive Knowledge Dissemination. In: L. Uden, E. Damiani, G. Passiante. (Hrsg.): Conference Proceedings of the 2nd International Conference on Knowledge Management in Organization, New Trends in Knowledge Management, Lecce Italy., 2007, pp.89-94.
  28. Zanker, M., Bricman, M., Gordea, S., Jannach, D., Jessenitschnig, M.: Persuasive online-selling in quality & taste domains, In: Bauknecht, K., Pröll B., Werthner, H. (eds.): Proceedings of 7th International Conference on Electronic Commerce and Web Technologies - EC-Web '06, Springer LNCS 4082, Springer Berlin Heidelberg New York, 2006, pp. 51-60. (pdf)
  29. Zanker M., Gordea S., Jessenitschnig M., Schnabl M.: A Hybrid Similarity Concept for Browsing Semistructured Product Items. In: K. Bauknecht, B. Pröll, H. Werthner. (Hrsg.): Proceedings of 7th International Conference on Electronic Commerce and Web Technologies - EC-Web '06. Berlin Heidelberg New York: Springer 2006 (LNCS, 4082), pp. 21-30. (pdf)
  30. Höpken W., Fuchs M., Zanker M., Beer T., Eybl A., Flores S., Gordea S., Jessenitschnig M., Kerner T., Linke D., Rasinger J., Schnabl M.: etPlanner: An IT Framework for Comprehensive and Integrative Travel Guidance. In: M. Hitz, M. Sigala, J. Murphy. (Hrsg.): Information and Communication Technologies in Tourism 2006 - Proceedings of the International Conference in Lausanne. Wien: Springer 2006, pp. 125-134.
  31. Zanker M., Gordea S. Silaghi M.: Intelligent browsing assistance for corporate knowledge portals. In: G.C.J. Sutcliffe, R. G. Goebel. (Hrsg.): Proceedings of the Nineteenth International Florida Artificial Intelligence Research Society Conference (FLAIRS 2006), Melbourne, Florida, AAAI Press 2006.
  32. Zanker M., Gordea S.: Recommendation-based browsing assistance for corporate knowledge portals. Proceedings of the 2006 ACM Symposium on Applied Computing, Dijon, France. USA: ACM 2006, pp. 1116-1117.
  33. Zanker M., Gordea S.: Measuring, monitoring and controlling software maintenance efforts. In: J. Pustejovsky, P. Revesz. (Hrsg.): 13th International Symposium on Temporal Representation and Reasoning (TIME 2006), Budapest Hungary. USA: The Printing House 2006, pp. 103-110.
  34. Gordea S. Zanker M.: Building Maintenance Charts and Early Warning about Scheduling Problems in Software Projects. In: J. Filipe, B. Shishkov, M. Helfert. (Hrsg.): Proceedings of the first International Conference on Software and Data Technologies (ICSOFT). Portugal: INSTICC Press 2006, pp. 210-217.
  35. D. Jannach and M. Zanker, Knowledge based sales advisory: Experiences and future directions, Proceedings of Intl. Conference on E-Business, Setubal, Portugal, INSTICC Press, 2006, pp. 200-208. (pdf)
  36. Zanker M., Aschinger M., Jessenitschnig M., Silaghi M.C.: Knowledge-based composition of recommendations - Extended Abstract. In: C. Sinz, A. Haag. (Hrsg.): Workshop on Configuration at ECAI 2006. Riva del Garda, Italy, 2006, p. 53.
  37. Zanker M., Bricman, M., Gordea, S., Jannach, D., and Jessenitschnig, M.: Persuasive product recommendation, in: Felfernig, A., Zanker, M. (eds.): Workshop on Recommender Systems at ECAI 2006, Riva del Garda, Italy, 2006, pp. 6-10.
  38. Beer T., Höpken W., Zanker M., Rasinger J., Jessenitschnig M., Fuchs M., Werthner H.: An Intelligent Information Push Service for the Tourist Domain. In: Felfernig, A., Zanker, M. (eds.): Workshop on Recommender Systems at ECAI 2006, Riva del Garda, Italy, 2006, pp. 125-127.
  39. Höpken W., Fuchs M., Beer T., Linke D., Zanker M., Aschinger M., Jessenitschnig M.: Context awareness within mobile services. In: K. Mihalic, M. Tscheligi, P. Huuskonen. (Hrsg.): Workshop Notes: IMAC - Innovative Mobile Applications of Context in conjunction with 8th International Conference on Human Computer Interaction with Mobile Devices and Services, Tampere Finland, 2006.
  40. Atkinson T., Bartak R., Silaghi M., Tuleu E., and Zanker M.: Private and Efficient Stable Marriages (Matching) - a DisCSP Benchmark. In: Faltings B. (Hrsg.): Workshop on Distributed Constraint Satisfaction at ECAI 2006. Riva del Garda, Italy: - 2006, pp. 58-64.
  41. Silaghi M.C., Friedrich G., Yokoo M., Zanker M.: Secure Incomplete Multi-party Computation for Distributed Constraint Problems. In: Yokoo M. (Hrsg.): 7th International Workshop on Distributed Constraint Reasoning at Fifth International Joint Conference on Autonomous Agents & Multiagent Systems (AAMAS-2006), Hakodate Japan, 2006, 9 pages. (pdf)
  42. Russ C., Shchekotykhin K., Gordea S., Zanker M.: Evolving Knowledge Management and Personalized Knowledge Retrieval With KMDesigner and PROadvisor. In: I. Ghassan. (Hrsg.): Proceedings of the 4th International Multiconference on Computer Science and Information Technology (CSIT). Amman Jordan: Applied Science Private University April 2006, pp. 366-374.
  43. Silaghi M.C., Abhyankar A., Zanker M. and Bartak R.: Desk-mates (Stable Matching) with Privacy of Preferences, and a new Distributed CSP Framework. In: 18th International FLAIRS Conference, Clearwater Beach, Florida, 2005.
  44. Falle W., Stöfler D., Russ C., Zanker M.: Nachhaltigkeit durch Open Innovation in der Schuhindustrie. In: P. Horster. (Hrsg.): Elektronische Geschäftsprozesse 2004. Klagenfurt: syssec, September 2004 (ITSecurity & IT-Management), S. 292-300.
  45. Stöfler D., Russ C., Zanker M., Felfernig A.: Using Knowledge-Based Advisor Technology for Improved Customer Satisfaction in the Shoe Industry. In: Department of Manufacturing, Engineering and Management, Technical University of Denmark. (Hrsg.): Conference Proceedings - InternationalConference on Economic, Technical and Organisational aspects of Product Configuration Systems, Lyngby, Denmark., Juni 2004, pp. 20-22.
  46. Semmelrock-Picej M., Mayr H., Semmelrock H., Zanker M.: Lessons Learned From University Industry Cooperation: Guidelines for Successful Customer Knowledge Management Projects. In: Proceedings of the 5th European Conference on Knowledge Management, 2004, pp. 785-794.
  47. Silaghi M.C., Zanker M., Bartàk R.: Desk-mates (Stable Matching) with Privacy of Preferences and a new Distributed CSP Framework In: Proceedings of the CP 2004 Workshop on CSP Techniques with Immediate Application Toronto, Canada: September 2004, 83-96.
  48. Felfernig A., Friedrich G., Jannach D., Russ C., Zanker M.: Developing Constraint-Based Applications with Spreadsheets. In: Developments in Applied Artificial Intelligence - 16th Intl. Conference on Industrial and Engineering Applications of Artificial Intelligence and Expert Systems. LNAI, 2718 (2003), pp. 197-207. (pdf)
  49. Felfernig A., Friedrich G., Jannach D., Russ C., Zanker M.: Developing Constraint-Based Applications with Spreadsheets. In: D. Mailharro (Ed.): Configuration Workshop at 18th Intl. Joint Conference on Artificial Intelligence, Acapulco, Mexico. August 2003, pp. 70-75.
  50. Felfernig A., Friedrich G., Jannach D., Silaghi M.C., Zanker M.: Distributed Generative CSP approach towards multi-site product configuration. In: M. C. Silaghi, M. Zanker (Eds.): Proceedings of the Workshop on Immediate Applications of Constraint Programming at the 9th International Conference on Principles and Practice of Constraint Programming, Kinsale, Ireland, 2003, pp. 100-123. (pdf)
  51. Ardissono L., Felfernig A., Friedrich G., Goy A., Jannach D., Meyer M., Petrone G., Schäfer R., Schütz W., Zanker M.: Personalizing on-line configuration of products and services. In: F. v. Harmelen (Ed.): Proceedings 15th European Conference on Artificial Intelligence, Lyon, France. IOS Press 2002, pp. 225-229. (pdf)
  52. Ardissono L., Felfernig A., Friedrich G., Jannach D., Schäfer R., Zanker M.: A Framework for Rapid Development of Advanced Web-based Configurator Applications. In: F. v. Harmelen (Ed.): Proc. 15th European Conference on Artificial Intelligence - Prestigious Applications of Intelligent Systems (PAIS), Lyon, France. IOS Press 2002, pp. 618-622. (pdf)
  53. Ardissono L., Goy A., Holland M., Jannach D., Schäfer R., Simeoni R., Zanker M.: Personalised Configuration of Products and Services in Co-operating Markets. In: E. Damiani (Ed.): Proceedings Sixth International Conference on Knowledge-Based Intelligent Information & Engineering Systems, Crema, Italy. 2002.
  54. Felfernig A., Friedrich G., Jannach D., Russ C., Zanker M.: Multi-site product configuration of telecommunication switches. In: M. H. Hamza (Ed.): Proceedings Artificial Intelligence Applications. Innsbruck, ACTA Press 2002, pp. 113-118.
  55. Felfernig A., Friedrich G., Jannach D., Stumptner M., Zanker M.: Acquiring Configuration Knowledge Bases in the Semantic Web using UML. In: A. Gomez-Perez, V. R. Benjamins (Eds.): 13th International Conference on Knowledge Engineering and Knowledge Management EKAW02, Siguenza, Spain. Heidelberg: Springer 2002 (LNAI, 2473), pp. 352-357.
  56. Felfernig A., Friedrich G., Jannach D., Zanker M.: Configuration Knowledge Representation using UML/OCL. In: J.-M. Jezequel, H. Hussmann, St. Cook (Eds.): Proceedings Fifth International Conference on the Unified Modeling Language - the Language and its applications UML'2002, Dresden, Germany. Heidelberg: Springer 2002 (LNCS, 2460), pp. 49-62.
  57. Felfernig A., Friedrich G., Jannach D., Zanker M.: Semantic Configuration Web Services in the CAWICOMS Project. In: I. Horrocks, J. Hendler (Eds.): The Semantic Web - ISWC 2002. Proceedings First International Semantic Web Conference, Sardinia, Italy, June 9-12, 2002, Berlin: Springer 2002 (LNCS, 2342), pp. 192-205.
  58. Felfernig A., Friedrich G., Jannach D., Zanker M.: Web-based configuration of virtual private networks with multiple suppliers. In: J. S. Gero (Ed.): Seventh Intl. Conference on Artificial Intelligence in Design (AID'02), Cambridge, UK. Dordrecht, Boston, London: Kluwer Academic Publishers 2002, pp. 41-62.
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